Customer Success Manager
Example Workflow
How this AI tool works for your business
What It Does
This assistant monitors customer health scores, drives product adoption, and proactively addresses issues to increase retention and expansion.
When It Acts
- ›Customer health score drops below threshold
- ›Usage patterns indicate adoption issues
- ›Renewal date approaches
How It Works
Calculates customer health scores from product usage, support tickets, and engagement data
Identifies customers at risk of churn based on behavioral patterns
Recommends proactive outreach and intervention strategies
Tracks feature adoption and suggests enablement activities
Prepares for renewals with usage summaries and value documentation
Identifies expansion opportunities based on usage and fit
Connects To
Gainsight, ChurnZero, Intercom, Zendesk, Salesforce, HubSpot, Mixpanel, Slack, or other CS and analytics platforms
Customize Your Workflow
Choose how you'd like to configure this AI tool
Quick Customization Questions
Answer these questions and we'll generate a customized SOP for you
Tools & Resources
Platforms and files the AI will need access to
Click to upload files
PDF, CSV, DOCX, Images (max 10MB)
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Choose Your Plan
Go à la carte for one-off projects, or choose a membership for ongoing AI transformation.
Grow
Best for: Teams actively replacing busy work with automation. The "Sweet Spot."
1,200 Work Credits per month
Equivalent to approximately 3 agent builds. Credits cover template agents, custom development, complex integrations, and ongoing optimization work.
Additional Credits: $1.25 each
Expand your capacity with additional credits at $1.25 each—a 17% discount from Sustain tier pricing as you scale your AI operations.
Full Agent Development Access
Access to template agents plus custom agent builds tailored to your specific workflows and business requirements. No limitations on complexity or integrations.
Support & Training Chat (2 people)
Direct chat access for two team members to get technical support, training, and guidance, enabling broader team adoption of AI tools.
Priority Strategic AI Advisory (Chat)
Priority access via chat to your "Chief AI Officer" for immediate strategic guidance, troubleshooting, and hands-on support as you scale your AI implementation.
90-Minute Strategy Session Quarterly
Extended quarterly strategy sessions to dive deeper into performance, rapidly iterate on AI initiatives, and maintain momentum across multiple workstreams.
Delegation Day Quarterly
Quarterly full-day workshops focused on identifying new delegation opportunities, training teams on AI workflows, and accelerating your transformation timeline.
Quarterly Progress & Benchmark Report
Detailed quarterly reports tracking your AI adoption metrics, ROI, team productivity gains, and industry benchmarking to measure your progress.
Shared Agent Hosting
Reliable hosting infrastructure shared across clients, ensuring your agents stay online and responsive without dedicated server costs.
Model Upgrades
Automatic access to the latest AI model improvements and capabilities as they become available, keeping your agents at the cutting edge.
DelegationHQ Platform Access
Full access to the DelegationHQ platform for managing your agents, monitoring performance, and tracking your AI transformation journey.
Priority Support
Builds and feedback prioritized over Sustain tier with turnaround of 1-3 business days. Your AI initiatives move faster.
Included in all tiers:
- Full platform access and technical support
- Strategic access to Chief AI Officer
- Continuous AI model upgrades
- DelegationHQ platform access